Our Commitment to Privacy
Cool Munchkins values you as a customer and it is committed to respect your privacy. We collect certain data from you in order to enhance and be able to customize your shopping experience. We also collect these data in order to communicate with you about our services, products, and promotions. In this document, you will be able to know the way we collect, protect, use and share the data you provide to us.
What This Policy Covers
This policy explains the personal data and any other information we collect from you and the reason why this is done; the way we use this data; third parties that we share the data with; the choices you can make regarding they way your personal data is collected, used, and/or shared; and the measures we have put in place to protect your data under our control from unauthorized access, use, destruction, modification or disclosure.
This policy only applies to data collected by us. This policy does not apply to the practices of people that Cool Munchkins does not employ or companies that Cool Munchkins does not own or operate. By providing your personal data to Cool Munchkins, you agree that Cool Munchkins is allowed to use your personal information in accordance with this policy.
The Information We Collect
We collect data that personally identifies you, such as your name, mailing address, e-mail address, phone number (including your cell phone number), fax number, credit card numbers, gender and any special instructions only if you choose to share such information with us. Cool Munchkins collects personal data from you when you sign up or sign in to our site, use discount coupons, register for online shopping, place an order, return products that have been purchased, participate in a survey, or request other services that require information, registration or subscription. We may also keep a record of your product interests and purchases online and in our stores since this directly impacts the content of our communications with you. Whether or not you provide any of your personal information is your own choice. If you choose not to provide the data we request, you may not be able to purchase products or access certain services, offers and content on our site.
Like most websites, our Website collects and use the information contained in log files. The information in the log files may include your ISP (internet service provider), your IP (internet protocol) address, the web browser you utilized to visit our site, the date and time you visited the site, the web pages you visited on the site, and any other site usage data.
We could utilize the information you give us online and combine with data that is publicly available to communicate with you about our products, enhance your shopping experience with us, and for promotional purposes.
The Purposes For Which We Collect And Use Information
Cool Munchkins collects and utilizes personal data and other information: to customize the content on our site, to contact you about new products or services, Â to fulfill your requests for certain products and services ( such as shipping your order to you, processing your credit card); and promotions.
We use data collected through our log files to administer our site, analyze trends, and to gather site usage. Unless required by law and except as otherwise provided herein, we will not share your IP address or other personal data with anyone.
When We May Share Information With Others
We will not sell, rent or share your personal data to third parties, and we will not disclose your personal data to third parties, without your permission, except as disclosed in this policy.
There may be times where we establish a business relationship with third parties whom we deem trustworthy and whose policies regarding consumers personal data is fair, such as credit card processing, web hosting and development, etc. In such cases, we may share your data with them so that they can perform a service to us. Before agreeing to give them your data, these third parties must have agreed to implement and maintain security procedures to protect your information from unauthorized access, use, destruction, modification or disclosure.
Where applicable by law, or where you have given your permission we may disclose personal data in order to identify, contact, or bring legal action against persons or entities in order to protect Cool Munchkins or our customers or when we believe that the law or legal process requires knowing these data.
In the event that some or all of our business assets are sold or transferred, your data would be transferred to the buyer or transferee.
We could allow third-party companies to collect anonymous information when you visit our Website. These companies may use non-personally identifiable information (such as browser type, click stream information, time and date, etc) during your visits to this site in order to provide advertisements about products and services likely to be of interest to you.
Your personal information may also be processed and stored by us or our service providers in jurisdictions in which disclosure may be compelled by governments, law enforcement agencies and regulatory bodies of those jurisdictions as required or permitted by the laws and courts of those jurisdictions. Depending on the laws of the applicable jurisdiction, we may not be allowed to provide notice to you of such required disclosure.
By providing your personal data to us, you agree that we may collect, use and disclose your personal data for the purposes outlined above.
Opting Out Of Marketing And Transfers; Accessing, Updating And Deleting Information
We want to communicate with you only and only if you want to hear from us. If you wish do not wish to keep receiving emails from us with marketing material you may do so, at any time, by clicking “unsubscribe” in any email you receive from us and following the instructions.
You may also write to us, if you do not wish to receive any more marketing information from us:
Cool Munchkins Customer Service
906 W. McDermott Dr. Ste 116-107
Allen, TX 75002
You can also manage your preferences by logging into your account at coolmunchkins.com and clicking on Newsletter Subscription.
If you would like to stop receiving direct mail from Cool Munchkins, you may do so by contacting us at (888)-896-2688
You can also request a copy of the data that we keep about you (for which we will charge you a small fee). In addition, if you would like to update any of your information on our site, you can logging into your account at coolmunchkins.com and clicking on Account Information.
Data Security and Integrity
Cool Munchkins takes the security and integrity of your data very seriously. Therefore, we do not accept orders by e-mail. We only accept your orders online at coolmunchkins.com.
Your Cool Munchkins account information is password-protected for your security and privacy. Cool Munchkins will never ask you for your password in an unsolicited phone call or e-mail. You will need to maintain the secrecy of your password and account information. You will need to sign out of your Cool Munchkins account and close your browser window once you have completed your shopping so that others cannot access your personal data.
In addition, when you submit personal information via our Website, such as a credit card number, that data is encrypted and protected by Secure Sockets Layer (SSL) encryption technology and stored on servers using security procedures and practices. However, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, while we strive to protect data transmitted on or through our site, we cannot and do not guarantee or warrant the security of any data you transmit on or through our site, and you do so at your own risk.
If you have reasons to believe the security of your password or account data has been compromised, please notify us at the telephone number above or modify your member information online. If you discover an unauthorized use of your credit or debit card, you should immediately notify your card provider in accordance with the terms of your agreement with that company.
Changes to Policy
Cool Munchkins reserves the right to change, modify or amend this policy from time to time. Any changes will be posted here. If you do not agree to those changes, your sole recourse shall be to cease using our Website.
This Policy is effective as of April 2011.